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Our Commitment

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Sanctum Travel is committed to ensuring that our website and travel experiences are accessible to everyone — regardless of ability, disability, or the technology used to access our content. We believe that luxury wellness travel should be welcoming and inclusive to all, and that commitment extends to every digital touchpoint we create.

​ACCESSIBILITY STATEMENT

This statement was last updated on July 15, 2026.

We at Sanctum Travel By The TOI House LLC are working to make our site sanctumtravel.travel accessible to people with disabilities.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:

  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

Accessibility arrangements in the organization

We are committed to creating an experience where every guest feels seen, supported, and cared for. If you have mobility needs, dietary restrictions, food allergies, sensory sensitivities, or any health considerations that may affect your experience, please let us know.

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All registered guests will receive a Pre-Retreat Questionnaire where you can share your needs in detail. We will personally follow up and work with our venues on your behalf to make any available accommodations.

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Please note that our venue partners are not always subject to ADA standards, particularly for international destinations. Guests with significant mobility needs are encouraged to contact us at hello@sanctumtravel.travel before registering so we can discuss whether a specific experience is the right fit for you.

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We want you here — and we want you comfortable.

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

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